Author Archive | jabrullah ab hamid

Community Perception on Health Care Delivery System

Measuring community perception of Healthcare Delivery Systems: A Tool Developmental Process.

This study is to develop a tool to measure users’ satisfaction on the healthcare delivery service. The tool (questionnaire) to measure patient satisfaction, was adopted based on Health-seeking behaviour models by Susanna et al. (2003), with regard to this study context. Items was derived from the literature (published and grey), findings from the FGD (focus […]

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